Dr. Appelbaum and his staff are exemplary with great teamwork . I am always treated respectfully and professionally by everyone at this office. Dr. Appelbaum has an actual dialogue, rather being authoritarian, with his patients . I feel very confident in his care.
June 2022
I've had spotty luck with Overlake Family Medicine over the years, but I keep going back because it's a PITA to change doctors. The office manager, Michele (sp?), is always polite, helpful, and treats me with decency. She's exceptional. However, the people at the front desk and who call with test results can be prickly and often seem as if they really don't want to be working here. The woman with the Eastern European is particularly rude--she thinks she's working in the NYC subway or something. Cold, blunt, brusque, mean--she should never work with people. The phlebotomist will serve up unsolicited, unsupported medical advice as she's tying... read full review
September 2021
Dr Natalie archer is amazing. Her diagnosis had been very accurate and they are always able to accommodate a appointment when in urgent need. I highly recommend this clinic and Dr archer for anyone looking for a general physician.
Dr. Appelbaum and his staff are exemplary with great teamwork . I am always treated respectfully and professionally by everyone at this office. Dr. Appelbaum has an actual dialogue, rather being authoritarian, with his patients . I feel very confident in his care.
I've had spotty luck with Overlake Family Medicine over the years, but I keep going back because it's a PITA to change doctors. The office manager, Michele (sp?), is always polite, helpful, and treats me with decency. She's exceptional. However, the people at the front desk and who call with test results can be prickly and often seem as if they really don't want to be working here. The woman with the Eastern European is particularly rude--she thinks she's working in the NYC subway or something. Cold, blunt, brusque, mean--she should never work with people. The phlebotomist will serve up unsolicited, unsupported medical advice as she's tying... read full review
Dr Natalie archer is amazing. Her diagnosis had been very accurate and they are always able to accommodate a appointment when in urgent need. I highly recommend this clinic and Dr archer for anyone looking for a general physician.