Appliance Service Plus

Jun 2024

I made a mistake contacting Puls to repair my friend's GE oven in Tacoma. Booked an appointment last night for this morning between 10:00 and noon. They showed up, looked at the problem, and said they'd be right back, just had to get another wire. My friend took part of the day off work and waited....and waited, and waited. Almost three hours later, after hearing nothing, she contacted Puls. They told her the simple wire connecting to her baking element wasn't made anymore. After paying them $89.00 for the basic rate to schedule an appointment, if she hadn't contacted them, we don't know if they would have ever returned to tell her after taking her money that they couldn't...read full review

Nov 2022

I wish I could add another star!! I called and spoke with a highly knowledgeable person by the name of Kihm. Too my surprise he offered to help me diagnose the problem. I'm quite handy and have all the tools needed. Ended up needing a defrost heater and they had it in stock at a very fair price. Not many businesses around that offer that type of service and I consider myself lucky to find this one.Service: Refrigerator/freezer repair

Nov 2022

I had an appliance emergency. I called Appliance Service Plus and spoke to Kihm. Although I did the service myself, because I needed to do it immediately, Kihm took the time to make sure I located the appropriate parts and explained to me some installation details based on his experience that did help. I would definitely recommend them and will keep their number in my contacts list for any future appliance service.