About The Rockery
The Rockery is a landscape supply company that offers a variety of products such as bark, rock, soil, and sand for both retail customers and contractors. They provide delivery services and concrete trailer rentals. The staff is known for their excellent customer service, being helpful and efficient. Customers have appreciated the kindness of the employees and the handy concrete mixer trailer. The Rockery has received praise for their role in a project involving 80 yards of 1 1/4 minus deliveries, where the team's skill in maneuvering and spreading the material was highly commended. Customers have noted the excellent customer service, with staff being friendly and often accommodating last-minute requests. The website is praised for its clear explanations of the different soil types and easy online ordering. Customers have been satisfied with the quality of the products, including gravel, mulch, and the rental concrete mixers, and have had no negative experiences.
Great experience all around! I placed my order with their easy to use website, received a call to schedule within 24 hours, and had product on site with very flexible times of arrival with 48 hours! I used dark fir, and it was great! I could tell it was fresh, not sitting for a long period of time and had no other debris present. Reception was friendly and helpful, onsite delivery sent a photo of drop off confirmed in exact location I described. Great job all of the team at The Rockery!!
Excellent service!! Showed up to rent a trailer and realized my drivers license was expired..office gals went right online and helped me renew! Impressive above and beyond!. Thank you BG Rockery!!
I had left a bit of a negative review due to pieces of debris/plastic/glass, etc. in some 50/50 soil mix that I had purchased. The service here has always been amazing and their compost is top of the line, some of the best I've ever used, and I've never been disappointed with any of the products at BGR. I also like supporting local businesses as well so I was pretty surprised when I got home and dumped the soil. BGR did reach out after seeing my review and offered to correct the issue and apologized. They weren't making excuses the just explained that they had sourced the soil from a new source and they were even surprised and caught off guard by the issue. They were...read full review