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Reviews for Day Road Animal Hospital
Add your commentDay Road Animal Hospital
8355 NE Day Rd E, Bainbridge Island
Directions Call Website Suggest an Edit
8355 NE Day Rd E, Bainbridge Island
Directions Call Website Suggest an Edit
I recently moved to Bainbridge Island and needed to have concerns addressed that our previous vet didn’t dive deeper into. DRAH has been awesome with scheduling, I like their check in process (park, call in to let staff know you’re there, they come out and pick you/pet up) - I have St Bernard’s and I’m sure the other pets and pet parents appreciate my pups not scaring their fur kids, so the added “space” between all parties is much appreciated all around. I also appreciate their approach with including the pet parents in the discussion of a treatment plan. I felt very much a part of the process and think it’s the beginning of a beautiful relationship.
I had to take my kitty to an emergency 24 hour clinic in poulsbo on a Sunday for lethargy and pain. And Day Road was so kind and helpful checking in on her ! They checked in multiple times with emails and calls to make sure she was doing better. I really appreciate the concern . I’ve also had good experiences whenever I’ve bright my cats to day road for routine care . They clearly care about animals here :)
They are great with my dog, but they send reminders for things that they aren't necessary when I call for an appointment or even after I have made the appointment. They also have forgotten labs on at least two separate occasions forcing me to come back. The second time I came back too late to get the test done, and they said they could not refund the cost of the test, despite never telling me that there was a deadline. So great and caring vets and vet techs, but disorganized. And they are expensive, so I wish they'd get it right.