All Creatures Veterinary Services: Civey Jim DVM

Nov 2023

I was very upset after my second visit, which I thought was just to get our kittens' rabies shot. After sending my husband to get the shots, which I told him was just to get the shots...he came home after spending another $186.00. I had just been there one month earlier to get the kittens' 1st set of shots, which I knew included an exam. I was not told that they would charge another whole exam, shots and another set of 1st shots if I came back for the rabies shots separately! Aparently they had not looked at their computer for what our service was supposed to be, or hadn't explained to me that they would still charge me for another whole exam and another set of shots. If I had known that, I would have gotten the rabies shots at the time of our first visit! I went back to talk to them about it and they just rationalized the visit/charges away! I will not go back to them. They were very arrogant and didn't seem to have their customer service at their forefront.

Jun 2023

The female Dr., I cant remember her name, didn't greet my pup or act like she even cared about her. She took my dog to another room to draw some blood and I waited in the exam room. I heard a dog screaming bloody murder, it was really awful and lasted a while. I thought to myself that poor dog. It wasn't until I was driving home and my dog vomited quite a lot that it dawned on me that that was my sweet little dog in such distress. I've never heard her make such awful sounds. I called the vets office to confirm that, and the Dr said she had a hard time drawing blood from my elderly dog but did not apologize for her rough treatment. If I had realized that it was my dog screaming, I would have definitely gone into the other room to rescue my dog from the obvious rough treatment. I am seriously pissed off that my dog was handled so roughly. She's 17 years old, only weighs 8 lbs. and she is usually very sweet. I will never use this vet again. There is no excuse for their lack of patience or compassion.

Sep 2022

I used to think All Creatures was the best place to bring all my pets, for whatever they needed. Every concern was taken seriously and taken care of quickly. You probably know where this is going... I would not recommend this place to my enemies. I feel so sad and sorry for all the neglected pet needs that are not gettong the care they so desperately need. My appointment was made several months ago for today... my concern, that my pet needed addressed became a serious issue, and will be for the rest of her life now. I am not complaining about a one time issue with all creatures... this just ended up being my last bit of my patience for All Creatures in Arlington, wa. I, and I'm sure many others, would love to see the care and affection for all our pets health to come back the way it was, or even better, a few years ago; or to have another vet clinic open up so we can avoid the catastrophic neglect happening so sadly by All Creatures. How is this fair to our furry friends to go untreated and undiagnosed or even the simple things like vaccinations to be done on time. I regret not taking my pet somewhere else even if it meant traveling to find the care that vets are supposed to have. Terrible vets equal angry pet owners. All Creatures, I hope you rectify your negligence soon. You have lost many customers and will lose more...not that you care enough to give any of us any thought.