“I am selling a 1920's rental home on the South Hill, and the inspection showed a large root mass so large the inspector could not get his camera past. Inspector, Roto Rooter, and Kalin excavating both examined the line and said it would have to be dug up and replaced ($8000+ bid). Vietzke looked at the video and immediately noted the root mass was in a private common main shared with my neighbors (news to me, and missed by both other companies) and assured me that they can nearly always get roots gone by hydrojetting them. After getting concurrence from the neighbors I had them come out ($200 per hour with a 2 hour minimum) and Brad Shupp scoped and blasted any roots, including the "too large to remove--you'll have to dig it up" root ball. The roots were stubborn but in less than 2 hours the lines were clear,. He scoped all the way downstream past my neighbor's line to ensure all was clear down there. He managed to turn the equipment upstream from where mine joined the comon main to blast the roots coming from the other neighbor's side. Then we had a heart-warming chat about repair referral commissions, honesty and conscience and sleeping well at night illustrating one of the most scupulously honest people I've ever met! I was able to watch all of his work on a video screen as he went, and take still photos with my phone of the before and after views. He climbed on the roof to use the sewer vent pipe for access to avoid dirtying up the home. Absolutely the best experience, great results, and I would call no one else for future sewer problems in Spokane, and will ask for Brad!“
“I am selling a 1920's rental home on the South Hill, and the inspection showed a large root mass so large the inspector could not get his camera past. Inspector, Roto Rooter, and Kalin excavating both examined the line and said it would have to be dug up and replaced ($8000+ bid). Vietzke looked at the video and immediately noted the root mass was in a private common main shared with my neighbors (news to me, and missed by both other companies) and assured me that they can nearly always get roots gone by hydrojetting them. After getting concurrence from the neighbors I had them come out ($200 per hour with a 2 hour minimum) and Brad Shupp scoped and blasted any roots, including the "too large to remove--you'll have to dig it up" root ball. The roots were stubborn but in less than 2 hours the lines were clear,. He scoped all the way downstream past my neighbor's line to ensure all was clear down there. He managed to turn the equipment upstream from where mine joined the comon main to blast the roots coming from the other neighbor's side. Then we had a heart-warming chat about repair referral commissions, honesty and conscience and sleeping well at night illustrating one of the most scupulously honest people I've ever met! I was able to watch all of his work on a video screen as he went, and take still photos with my phone of the before and after views. He climbed on the roof to use the sewer vent pipe for access to avoid dirtying up the home. Absolutely the best experience, great results, and I would call no one else for future sewer problems in Spokane, and will ask for Brad!“