“My hot water tank was leaking. When I called I told Crystal it wasn't an emergency and there was no need to hurry. it was leaking about a drop per second and was located in the basement close to a cellar drain. The Service Tech. Timbo arrived with in a few hours, turned out after his evaluation to be unrepairable. While Timbo was here we made a plan to remove the tank heater and utilize the "on demand" hot water heater located on the furnace. The following day Timbo arrived as planned and the transformation from tank to tankless went off with out a hitch.
Great experience from start to finish dealing with these folks. They all work together as a team getting the materials and performing the work. Timbo was very knowledgeable, friendly and respectful. My wife and I were very happy with Timbo, Nick and the whole Benoure Team!“
“Well run organization I would certainly use them again, very happy. Joe was great on the sales and design side of things. Communication was on point from my initial website inquiryRichie did the installation and he was great! I had a 12 yr old 40 gal natural gas water heater and upgraded to a new 65 gal RHEEM heat pump with dehumidifier. Richie did great work, communication throughout the day was on point and he vacuumed and cleaned up after.“
“Had a good experience with Roto-Rooter. They assessed a potential leak in our hot water heater that the gas company thought might exist. The plumber didn’t find one but did take care of the issue the gas company couldn’t fix, which will result in us not needing to pay for an expensive past the gas company unnecessarily ordered. While the service was good, the cost was high - $395 for first hour of service and $250 for each additional hour. Fortunately the plumber only needed an hour in our case and he also gave us a $30 discount.“