I'm actually very worried to take our dog back for grooming after observing one of the groomers yelled, "Stop moving!" at a tiny dog while trying to clip their nails and then snatched its arm in an aggressive way. I told the woman that was checking us in to make sure that that person didn't have any contact with our dog. Our dog is very friendly, but he really hates to go to PetSmart and I'm beginning to wonder if some of the feedback discussed in these negative reviews are the reason why. Today, they told us that he tried to bite while getting his nails done and after what I had observed earlier, it's seems likely because they are not gentle.... read full review
December 2022
In terms of varieties of Guinea pigs, parakeets, geckos, fish, specialized pet foods and treats/ collars,etc., PetSmart is wonderful. I liked the knowledgeable PetSmart representative who fielded my questions about fish filters. I had the sense that he was an expert on fish. This store is huge ! It is beautifully organized and very clean. Staff members are variously busy with projects: cleaning cages, cuddling Guinea pigs, emptying litter box displays, and grooming pets. Their staff is professional and accommodating; and, returns are easy . The community is very fortunate to have a PetSmart here.
I'm actually very worried to take our dog back for grooming after observing one of the groomers yelled, "Stop moving!" at a tiny dog while trying to clip their nails and then snatched its arm in an aggressive way. I told the woman that was checking us in to make sure that that person didn't have any contact with our dog. Our dog is very friendly, but he really hates to go to PetSmart and I'm beginning to wonder if some of the feedback discussed in these negative reviews are the reason why. Today, they told us that he tried to bite while getting his nails done and after what I had observed earlier, it's seems likely because they are not gentle.... read full review
In terms of varieties of Guinea pigs, parakeets, geckos, fish, specialized pet foods and treats/ collars,etc., PetSmart is wonderful. I liked the knowledgeable PetSmart representative who fielded my questions about fish filters. I had the sense that he was an expert on fish. This store is huge ! It is beautifully organized and very clean. Staff members are variously busy with projects: cleaning cages, cuddling Guinea pigs, emptying litter box displays, and grooming pets. Their staff is professional and accommodating; and, returns are easy . The community is very fortunate to have a PetSmart here.