PetSmart Dog Training

May 2024

I'm actually very worried to take our dog back for grooming after observing one of the groomers yelled, "Stop moving!" at a tiny dog while trying to clip their nails and then snatched its arm in an aggressive way. I told the woman that was checking us in to make sure that that person didn't have any contact with our dog. Our dog is very friendly, but he really hates to go to PetSmart and I'm beginning to wonder if some of the feedback discussed in these negative reviews are the reason why. Today, they told us that he tried to bite while getting his nails done and after what I had observed earlier, it's seems likely because they are not gentle. I usually have his nails clipped at the vet, but decided to get him a full package today and now I'm reminded why I never used to do that before. About a year ago, they actually clipped one of his dewclaws and it was bleeding and they didn't own up to it and we didn't notice it until we got home. Around the holidays, we paid a little extra for him to get the cookies scent at the end of his treatments and they didn't--when I mentioned it, one of the associates ran back there and grabbed the spray and sprayed him at the exit. Today I paid for the same spray and again, they didn't. It just doesn't seem like they love dogs there. :(

Dec 2022

In terms of varieties of Guinea pigs, parakeets, geckos, fish, specialized pet foods and treats/ collars,etc., PetSmart is wonderful. I liked the knowledgeable PetSmart representative who fielded my questions about fish filters. I had the sense that he was an expert on fish. This store is huge ! It is beautifully organized and very clean. Staff members are variously busy with projects: cleaning cages, cuddling Guinea pigs, emptying litter box displays, and grooming pets. Their staff is professional and accommodating; and, returns are easy . The community is very fortunate to have a PetSmart here.