About Benoure Plumbing, Heating & Air Conditioning
Benoure Plumbing, Heating & Air Conditioning in South Burlington, VT is a local, family-run mechanical contractor that has proudly served the community since 1966. With a team of about 95 licensed and experienced employees, they expanded by opening a Sheet Metal Division in 2022. Customers consistently praise the staff for their friendly and professional service. For instance, Timbo effectively handled a leaking hot water tank situation, transitioning the customer from a tank heater to an on-demand hot water heater smoothly. Another customer highlighted Joe's reliability and professionalism, noting his courteous and knowledgeable approach during his visit. Recently, Jarret responded quickly to a customer’s need for a boiler proposal after their old unit was red tagged. The installation team, Kenyon and Jared, received high praise for their professionalism and personable nature. Crystal in the office ensured the customer received the best pricing available, showcasing the value of being an employee-owned business. Customers appreciate the prompt service and clear communication, especially during maintenance and repairs. One satisfied customer mentioned that the team replaced all three heat pumps and two condensers for the A/C in just four hours. Overall, Benoure Plumbing, Heating & Air Conditioning is recognized for their teamwork, high-quality service, and dedication to customer satisfaction, making them an excellent choice for plumbing and heating needs.
Our old boiler was red tagged in August. Jarret responded quickly to our need for a proposal. They were able to schedule us quickly. Kenyon and Jared did the installation and could not have been more of a pleasure to work with. Crystal in the office made sure we got the best pricing they could offer. Clearly being an employee owned business means a lot. They were all professional, personable and customer oriented. Thank you! Bring on the winter. We are ready.
They've taken care of maintenance and repairs on my boiler and water heater for all 5 years I've lived at my house; they're prompt, communicate well and make reasonable recommendations.
This past year I had them replace all three heat pumps and two condensors for the A/C; they showed up on time with a decent size crew that knocked the job out in four hours. Can't recommend them enough.
Two months ago, the hot water heater stopped working so I called. I was scheduled out 2 months, which is my experience with any appointment based services post 2020 so I'm accepting of that (I may have been more upset if it were winter). Crystal and Tim were professional and efficient. Clear communication about expectations, appointment time, and cost the entire time. Tim was immediately able to diagnose and correct the problem in about an hour. Happy with how this went and happy to have hot water again. Thank you!!