Called Fred’s at 8am to fix my mother’s hot water heater.
Ema was all over it and sent Sam who had hot water heater running by 11:30 !! Crazy good service!
We went from being in hot water,
to having hot water!
Thank you Fred’s !!
July 2023
While I had a company that was worse than Fred's, I have several complaints about Fred's:1. For service they automatically charge 1.5 hours regardless of time spent. If you have more than one thing done at your location they bill separately so they can get 1.5 hours for each unit serviced.2. My gas line from the tank to the house failed after only 4 years and I had to dig up my property and replace the whole thing at a HUGE cost.3. Most importantly - the price of their propane is SIGNIFICANTLY higher, even with a 100% pre-buy, than their competitors. Example: i was paying $3.49 a gallon PRE-BUY with Fred's and now I'm paying $2.09 at Suburban.GOUGING!... read full review
January 2022
Fred’s went above and beyond to make sure a vulnerable elder had heat and were very prompt to fix the problem- the customer service is excellent- a very caring group of people at the Morrisville office. Thank you!
Called Fred’s at 8am to fix my mother’s hot water heater. Ema was all over it and sent Sam who had hot water heater running by 11:30 !! Crazy good service! We went from being in hot water, to having hot water! Thank you Fred’s !!
While I had a company that was worse than Fred's, I have several complaints about Fred's:1. For service they automatically charge 1.5 hours regardless of time spent. If you have more than one thing done at your location they bill separately so they can get 1.5 hours for each unit serviced.2. My gas line from the tank to the house failed after only 4 years and I had to dig up my property and replace the whole thing at a HUGE cost.3. Most importantly - the price of their propane is SIGNIFICANTLY higher, even with a 100% pre-buy, than their competitors. Example: i was paying $3.49 a gallon PRE-BUY with Fred's and now I'm paying $2.09 at Suburban.GOUGING!... read full review
Fred’s went above and beyond to make sure a vulnerable elder had heat and were very prompt to fix the problem- the customer service is excellent- a very caring group of people at the Morrisville office. Thank you!