“The staff is very caring and informative! They always ask important questions and make sure animals are well taken care of. They have been very quick to respond and get animals right in. They have done many animals for us over the years!“
“The kindness and guidance we received from Erika during our 15-year-old husky Desmond's end of life was truly outstanding. Erika did a 2-hour consultation with us and helped us understand the full scope of our options, letting us guide the process and supporting us in feeling confident during what was one of the most difficult periods of decision-making of our lives. She ultimately helped Desmond pass peacefully, outside and at home while we were with him. She treated him with the respect and dignity he deserved, and honored our bond with him to the very last moment. Thank you, Dr. Bruner, for helping him - and us. We whole-heartedly recommend her services to any pet owners in Central Vermont. Saying goodbye is impossibly difficult, but having the option to do so at home and ensure the pet's comfort is the ultimate gift.“
“Every time I’ve been to ORAH, no matter which vet or tech I’m seeing that day, they have consistently provided a compassionate, humane, and trustworthy experience through fear-free handling and ethics. I cannot emphasize enough how much of a difference it’s been going to this clinic.
My dog has consistently been terrified at vet visits, so much that she’ll shake and shut down completely. However with the support and flexibility that ORAH has provided, she’s been accepting of cuddles and treats and has made markedly visible progress even after just a few months.
If your dog gets nervous at the vet, they provide a ton of support and make a huge effort to make the experience positive for your dog. Even small details are so meaningful and show the care and thoughtfulness of the staff. Instead of labeling your dog as “fearful” when making a treatment plan, the language they use reflects the goals for the visit. They refer to them as a “fear-free dog” instead — as in, we will use fear-free protocols to make this experience as positive as possible.
And on the human side of things, I’ve never felt rushed or pressured into treatment, everyone’s been up-front about our options and it’s clear they want what’s best for my dog. I’ve found the pricing to be comparable to other vet clinics in the area—but at ORAH, they’ll spend twice as much time if your dog needs it, so the value for the appointment is incredibly high. They offer an online pharmacy that can ship to your house, which is very nice.
Overall, it’s clear that the staff here put a TON of effort into making your pet as comfortable as possible, and their work improves the lives and welfare of so many animals. Special shoutout to Dr. Bradley and Lisa for making Senga feel more comfortable than she’s ever been at the vet, right from our first appointment. Thank you for everything you do!“
“The team here is really wonderful. They gave our dog great routine care and handled emergencies so smoothly. Their expertise combined with the compassionate care of everyone on staff really makes this a wonderful place. So grateful to have these folks practicing in Montpelier.“
“DR. Paul and staff are great! Answered so many of my questions, practical, knowledgeable, and so helpful with my cats and dogs. They truly care about the animals!“