from the first day I called them, they got back to me very quick. they did a great job and explained to me the process.
then a year later, on the weekend our water stopped..I called them and they were an hour away. they came and were there in an hour. they fixed the problem fast, and said it was under warranty..
these guys are great, kind, honest and I recommend them. they have been around a long time and know what to do..
jim
July 2022
I’m extremely impressed with the quick repair and amazing customer service we received. We lost water on a Thursday afternoon. After trying to figure out the issue on our own we gave Spafford and Sons a call. They walked me through some diagnostics over the phone and told me to call back the next morning if things weren’t working by evening. I called back shortly after opening. They came out and determined we needed a new well pump and it was fixed by 2:30 that day. The crew was amazing, very courteous and friendly. Highly recommend!
March 2022
We woke up to no water from our well on a day below freezing. The wind was nasty and it was bitter cold. We called Spafford and Sons and they sent technicians within a few hours of calling. The technicians, Nathan and Chase, were incredibly polite, knowledgeable, and professional. They worked in the freezing cold for hours, ran into some snags, and tenaciously stayed past dark to make sure they could get our water back on. We were very grateful and impressed with the overall service from Spafford and Sons and their employees.Service: Remedial & demolition
from the first day I called them, they got back to me very quick. they did a great job and explained to me the process. then a year later, on the weekend our water stopped..I called them and they were an hour away. they came and were there in an hour. they fixed the problem fast, and said it was under warranty.. these guys are great, kind, honest and I recommend them. they have been around a long time and know what to do.. jim
I’m extremely impressed with the quick repair and amazing customer service we received. We lost water on a Thursday afternoon. After trying to figure out the issue on our own we gave Spafford and Sons a call. They walked me through some diagnostics over the phone and told me to call back the next morning if things weren’t working by evening. I called back shortly after opening. They came out and determined we needed a new well pump and it was fixed by 2:30 that day. The crew was amazing, very courteous and friendly. Highly recommend!
We woke up to no water from our well on a day below freezing. The wind was nasty and it was bitter cold. We called Spafford and Sons and they sent technicians within a few hours of calling. The technicians, Nathan and Chase, were incredibly polite, knowledgeable, and professional. They worked in the freezing cold for hours, ran into some snags, and tenaciously stayed past dark to make sure they could get our water back on. We were very grateful and impressed with the overall service from Spafford and Sons and their employees.Service: Remedial & demolition