About Brock's Heating, Air Conditioning & Gas Services, LLC
Brock's Heating, Air Conditioning & Gas Services, LLC is a business that focuses on customer comfort. The mission is to exceed customers' expectations by analyzing their unique comfort needs and recommending the best heating or cooling system for efficiency and comfort. Brock's provides prompt, courteous service and personal attention, which strengthens the connection with its customers. Brock's is fully licensed and offers free estimates, standing by their work. Customers have praised the company's technicians, who are often described as pleasant, knowledgeable, and courteous. The business is known for providing efficient and reliable service. Recent reviews highlight the excellent installation of new units, with customers appreciating the accommodating and communicative service from the team. Customers have expressed satisfaction with the performance of their new systems, noting how technicians effectively resolved issues and provided valuable advice. Overall, Brock's has earned high praise, with customers willing to recommend their services without hesitation.
Waking up with no heat or hot water is never fun, especially in the colder months! I called Brock's and talked to their Dispatcher, Lisa. She was very friendly and helpful and got us on the schedule. Brandon and Marcel came out today and they got everything up and running in no time. They were very knowledgeable and kept me up-to-date on the progress and the outcome. They quickly diagnosed the problem with the aquastat. They even took the time to answer some quick questions unrelated to the problem. I highly recommend this company and their team of professionals!
I got a new unit from Brock’s. They have been servicing my old one for years (very well I must say). The installation of the new one was terrific and they even came back at my request and explained a few things to me and did a little testing of the new system. Very accommodating, knowledgeable, and communicative. And I’m happy with the new unit they recommended. 10 stars from Judy in Fairfax!
I’ve had Brock’s at my house on two separate occasions for two separate issues. The technicians both Ethan and Andrew were professional in every way and resolved my plumbing and heating problems. I wouldn’t hesitate calling them again.