We booked a last minute stay at the resort for a short trip into the area. Our time here was limited, which made the early pool hours a bummer on a hot summer evening. To highlight such offerings and then close them when it's still light out is odd to me. The property is beautiful, as others have noted. Worth walking and sunset pond was very pretty at sunset. Our room was clean and felt mostly updated, however the fireplace did not work and there was a blind that clearly needed to be replaced. The regency efficiency measures are helpful, until you're walking into a hot room mid summer. The hot rob was clean and clear and a nice soak in the am. The late outdoor... read full review
July 2024
Not sure what happened to this place. It used to be such a great place to go to. They certainly don't have any QC for room cleaning. My entire room had cobwebs in the corner, which is the first time I've ever seen that in any hotel. The baseboards are nasty AF. You're paying a premium to get above par service however, you end up getting Motel 6 quality cleanliness. When I brought this up to the front and staff, the gentleman totally looked at me like what you complaining about... Definitely felt like giving him a piece of my mind, but just let it go. Customer service, food quality, cleanliness. I've gone out the window since I stayed there Pre-pandemic.
June 2024
Another great stay! My fiancé and I came here for a weekend away, and I can't wait to come back! I'm always excited to stay at The Essex. Between an amazing dinner reservation at Junction, couples massages at the Spa, lots of time in the pool, and a visit to the tavern for an amazing breakfast makes our stay worth it every time.
We booked a last minute stay at the resort for a short trip into the area. Our time here was limited, which made the early pool hours a bummer on a hot summer evening. To highlight such offerings and then close them when it's still light out is odd to me. The property is beautiful, as others have noted. Worth walking and sunset pond was very pretty at sunset. Our room was clean and felt mostly updated, however the fireplace did not work and there was a blind that clearly needed to be replaced. The regency efficiency measures are helpful, until you're walking into a hot room mid summer. The hot rob was clean and clear and a nice soak in the am. The late outdoor... read full review
Not sure what happened to this place. It used to be such a great place to go to. They certainly don't have any QC for room cleaning. My entire room had cobwebs in the corner, which is the first time I've ever seen that in any hotel. The baseboards are nasty AF. You're paying a premium to get above par service however, you end up getting Motel 6 quality cleanliness. When I brought this up to the front and staff, the gentleman totally looked at me like what you complaining about... Definitely felt like giving him a piece of my mind, but just let it go. Customer service, food quality, cleanliness. I've gone out the window since I stayed there Pre-pandemic.
Another great stay! My fiancé and I came here for a weekend away, and I can't wait to come back! I'm always excited to stay at The Essex. Between an amazing dinner reservation at Junction, couples massages at the Spa, lots of time in the pool, and a visit to the tavern for an amazing breakfast makes our stay worth it every time.