Spa at The Essex

The Spa at The Essex can be a great destination for a relaxing getaway, with offerings such as a spa, dining options, and pool access. However, there are a few areas that could use improvement. Some guests have reported issues with the cleanliness of the rooms, with cobwebs and dirty baseboards being found. The front desk staff's customer service has also been called into question, with guests feeling unheard when bringing up issues. The pool facilities have also received mixed reviews, with some guests praising the late outdoor pool hours and the cleanliness of the hot tub, while others have found the indoor pool to be only 4 feet deep and in need of a thorough cleaning. Additionally, the property's buildings have been noted to have doors in need of replacement, which could potentially pose a security risk. Overall, it seems that the Spa at The Essex has the potential to be a great destination, but could benefit from some attention to detail in regards to cleanliness and customer service.