Reviews for Dr. Jaime Easton, Optometrist Spring Creek EyeCare
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: ClosedSaturday: ClosedSunday: Closed
Tips
accepts credit cards gender-neutral restrooms
Ratings
Google: 4.7/5 Facebook: 5/5Dr. Jaime Easton, Optometrist Spring Creek EyeCare
1200 Five Springs Rd Suite G1, Charlottesville
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My husband was able to get an appointment quickly.
Dr. Easton was very thorough with the eye exam. She explained everything and answered all our questions without rushing us out the door.
We were able to order my husband's glasses and they came in fairly quickly. He hasn't had any issues with them.
All the staff were nice and helpful. We will definitely continue to see Dr. Easton! |
I really like Dr. Easton a lot. She is so friendly and she makes eye exams seem like fun. HOWEVER, I am not happy with my glasses and they won't allow me to return them. Evidently, this policy was stated in their paperwork before the exam but I didn't read it all. They did redo the lenses once and that was an improvement, but I am still having trouble reading with them and I keep returning to my old glasses to read. I will not be returning.
I love Dr. Easton! Unfortunately, today, I was a little taken back by the receptionist -- Carol. I called and left a voicemail, in which the next day my call was returned (totally fine). Apparently, a return voicemail was left on my phone, but I'm in a bad service area at the moment, so this did not come through. However, I did see the return call on my phone. I called back and just informed her a bit on what I was calling about and she replies with, "I guess you didn't listen to the voicemail, but that's okay." Usually the service is top notch and I would never imagine going anywhere else, but this remark was very unfriendly and unprofessional. I hope that better training...read full review