Flooring in Williamsburg

“I highly recommend using this company. The work was completed today, October 22, 2024 at approximately 11:30am.

The owners (Gary and John) and their workers are professional, knowledgeable, kind, neat, orderly, and they are respectful of people and property. From the very beginning working with Gary on the price quote to the end working with his partner John, it was a pleasant experience.

Working initially with Gary for the price quote, he was kind and patient as we selected the garage floor we wanted. What was selected was what we received.

Both Gary and John were very honest and transparent with the work that was to be performed and answered all of our questions before the work began, during the work process, and after the job was completed.

I must also say that we had a concern about odors because my wife is very sensitive to chemicals. The odors were kept to a minimum and did not invade our home. This meant that we did not have to spend time in a hotel. Thank you Garage Experts!

Finally, their workers reflect their commitment to delivering a positive customer experience. Their workers did their work professionally and used kind professional language when speaking with each other and the customers. Thank you Garage Experts!

So for the Garage Experts of Virginia Peninsula, Excellent!

I will update the review when we have full use of the garage.“

“Refined Floors has consistently proven to be a paragon of flooring excellence, having completed four outstanding projects at our residence. Each endeavor has not only met but exceeded our expectations, highlighting the company's commitment to superior craftsmanship and aesthetic finesse.The pricing structure at Refined Floors is both fair and competitive, offering undeniable value for such high-quality outcomes. This, coupled with the sterling leadership of Mark, the owner, enhances the overall customer experience. Mark's approachability, care, and honesty make every interaction a pleasure, ensuring that all dealings are transparent and client-focused.Moreover, the professionalism of the installation crews is commendable. They have always arrived on time, and their courteous and efficient manner of working transforms what could be a disruptive process into a seamless and tidy affair. The teams are not only proficient but also highly responsive, readily addressing any queries or needs during the installation process.Refined Floors is a stellar choice for anyone looking to enhance their home with new flooring. Their unwavering dedication to quality, combined with fair pricing and exceptional service, makes them a top-tier provider in the flooring industry. If you value craftsmanship and a hassle-free experience, Refined Floors is undoubtedly the way to go.“

“We had Sword refinish our floors last week, and they look great! We are very pleased with the outcome and the service providers were respectful, efficient, and great at listening to our input on what we were looking for. Thank you for such a wonderful job!“

“was A+ and amazing communication if you need anything done these guys are the ones to do it!“

“Our floors are stunning! We had a refrigerator leak and it ruined our hardwood. Dwayne came out along with 2 other companies, and we're glad we chose Williamsburg Flooring & Design. Bryan, and his crew that did the floors were amazing, and so patient as we worked out the color I wanted, even smiled through a change of plans. We went with built in registers, yea, it will cost you a little more, but just do it, you will not be sorry. Eric did our base and shoe. He did a beautiful job as well. We are thrilled and everyone who's seen the floors think we did all new hardwood. That speaks volumes, to the craftsmanship of these fine people.“

“Great store with friendly and knowledgeable associates, they listen to your needs and make wonderful recommendations, always available during and after the installation. They work within your budget recommending just the right product for your needs“