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Reviews for Tidewater Restoration and Cleaning
Add your commentTidewater Restoration and Cleaning
1713 Lamerton Ct, Virginia Beach
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1713 Lamerton Ct, Virginia Beach
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Boy did we get lucky when I found Alex! Arrived at work to a burst pipe flood. It was ankle deep in some areas. I did a Google search and Alex had great reviews. I called, he answered immediately and starting reassuring me that it would be ok. As soon as he got the authorization from our landlord, he was on site in 20 minutes. He removed over 1100 gallons of water that day. He spent the next ten days with us, even on the weekends, ensuring that everything was dry to prevent any future mold problems. This was probably one of the bigger challenges he's had and he handled it with calm professionalism. As soon as he was on site and exhibited his level of training... read full review
Alex was amazing! We had an appliance flood right at thanksgiving. I called him and he was at our house so quick and had everything drying out within hours. This was my first time doing an insurance claim and Alex basically held my hand through everything. He was great at explaining all the details and steps that needed to be taken. We even had a main pipe blockage a few weeks later and he was super responsive again and had the issue completely fixed within hours. Although there were some complications, everything was figured out and Alex handled it like a professional.
Alex was punctual, polite and respective of our needs. Didn't get the chance to take before and after but he did an amazing job cleaning our carpets. I would recommend him highly for any service he provides.