James D Dodd Heating Cooling & Plumbing

James D. Dodd Heating, Cooling & Plumbing has been providing exceptional HVAC and plumbing services to Virginia Beach, VA homeowners for over 30 years. The family-owned and operated business is known for its integrity, helpful advice, effective communication, and efficient work. When you contact James D. Dodd Heating, Cooling & Plumbing, you can expect to speak with Carolyn, who answers the phone with a pleasant demeanor and gathers detailed information about the issue. Upon arrival, the technician, often accompanied by his grandson, has a base of information to assess the problem. They then provide a detailed work order, including the materials, time, and cost required to complete the job. The business has experience with various HVAC and plumbing jobs, from replacing entire systems to tune-ups and part replacements. They recently replaced a gas hot water heater for a homeowner, demonstrating their ability to handle different types of tasks. In addition to their professionalism, the team at James D. Dodd Heating, Cooling & Plumbing is praised for their great customer service experience, from scheduling to execution. They are known for their punctuality, friendliness, and ability to handle additional tasks, such as HVAC maintenance, during the same visit. One notable example of their excellent service is their commitment to purchasing higher quality materials at a lower price. Instead of stopping at a nearby big box store, they went to a wholesaler to purchase a better water heater at a more affordable cost. Homeowners trust James D. Dodd Heating, Cooling & Plumbing for their HVAC and plumbing needs, and many consider the team to be like family. Their services include A/C system maintenance.