4638 A Haygood Rd, Virginia Beach Virginia 23455
2 years ago, at 8:30pm, I discovered a clogged main drain. I could hear the toilet and kitchen sink gurgling as the laundry washer drained. I waited for the washer to finish, and then I opened up all the clean outs and did my best to remove the obstruction. After discovering that the obstruction was beyond reach of my modified shopvac hose, I started disassembling the main at the FERNCOs that connected sections of pipe together. The 3rd FERNCO I removed tore while I was disassembing it. By the time I climbed out of the crawl space, it was too late to make a Lowe's or Home Depot run. I called 2 other "emergency" plumbers to be told they would have to come out and look at what needs repaired. They couldn't give me an immediate time, nor could they sell me just a FERNCO, they had to make the service call, and that would have been a few hundred bucks. George's was the 3rd place I called. I spoke directly to George, and he understood my dilemma. He told me where his shop was, and that he had a guy there that would wait on me. I hauled ass from JANAF to Lynnhaven to spare them the waiting around. I don't know who the guy was that was waiting on me, but he was very cool and took care of me; had what I needed waiting. I paid the man and was on my way. By 11:15pm, the clog was cleared, the plumbing was reassembled, and within the next 30 minutes after, the tools were cleaned and put away. Without George and his staff, I'd be without a sink, shower, or shitter until after Lowe's opened at 6am. I highly recommend George's, just on his customer service and flexibility alone. He could have been greedy and wanted a service charge, but he didn't; he took care of me in my time of need. And for that, I am extremely grateful.
Update: George’s has done it again. I discovered I had a water main leak and didn’t have the means or knowledge to fix it. I would have otherwise repaired it only for it to leak again in a few years. I also didn’t want to mess with it. After calling other plumbers and receiving their answering services, being told I had to pay a service call just to get estimates for the repairs, I called George’s. George had me call his guy Anthony (found out was the guy that waited on me 2 years ago) to see if he could get me in. Although extremely late at night, and after I offered Anthony an opportunity to come tomorrow. He said if I was good with it, he would prefer to come tonight. So, he came, fixed my leak, and even went above and beyond to fix a couple other things that didn’t make sense with my plumbing. Impeccable service once again, still very personable, and highly recommended. Just wish I could give more than 5 stars.