Sutherland Family Practice Inc

Jun 2023

I had a wonderful experience with Mrs. Debbie at the front office of Dr. William J Phipps' MEDICARE Family Practice in Sutherland, VA. She was incredibly helpful in booking my appointment and addressing all of my medical concerns. The exceptional assistance and warm demeanor provided by the MEDICARE Family Practice front office staff, especially Mrs. Debbie she is caring and addressed my medical concerns precisely. Thank you

Apr 2022

Front desk is extremely rude. Almost every time I call whilst in the middle of talking I’ll be abruptly put on hold with a quick “hold on” before doing so. Wait time even with an appointment is ridiculous. No one there seems to care about you or your concerns, they’re just trying to get you out of the rooms as soon as possible. I’ve noticed they’re a lot less friendly to younger patients since this is a place many older people go to. 2 stars only because I’ve been going here a while and they USED to be a little better.

Jan 2021

My husband was told to come in the following morning to see doctor. He told them he had sinus problems and mucus coming out of his eyes. He came that next morning and he waited outside to see doctor and they told him they couldn't see him or prescribe him anything and just drink clear liquids. That obviously didn't help him at all. But they can see someone else with just a congested cough? Told him he needed to take a covid test which he already had one that week earlier. No covid symptoms either. Won't be going there anymore.