Reviews for The Tile Shop
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 10AM - 5PM
Sunday: Closed
Tips
parking: lot, private accepts credit cards wheelchair accessible pets allowed
Ratings
Google: 4.1/5 BBB: No Rating Nextdoor: 9 ❤️The Tile Shop
46301 Potomac Run Plaza, Sterling
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The Tile Shop, founded in 1985, is committed to inspiring and realizing home decor ideas, creating beauty both indoors and out. With a network of over 100 stores, the company offers a wide selection of high-quality tile products, including porcelain, glass, ceramic, travertine, and other natural stones. The Tile Shop's associates travel the globe, exploring the latest styles and innovations, to provide customers with a diverse range of options. Customers have consistently praised the exceptional customer service at The Tile Shop. One customer, Sonia, was described as extremely helpful, patient, and knowledgeable, with a friendly and courteous demeanor. Another customer, working with the store manager Shahin, was impressed by his excellent product knowledge, familiarity with current trends, and patience in guiding them through the remodeling process. The staff's expertise and willingness to listen to the customers' visions helped transform what could have been a daunting task into a delightful experience. Customers have also highlighted the store's ability to assist with complex projects, such as bathroom renovations. The knowledgeable staff provided helpful advice and guidance, suggesting the best tile sizes and color combinations to achieve the desired look. By offering sample previews of finished bathrooms, the store enabled customers to better visualize the final result and fine-tune their requirements. Overall, The Tile Shop's commitment to quality products, exceptional customer service, and expertise in home decor has earned it a reputation for making remodeling projects a positive and satisfying experience for its customers.