Pet Boarding Training in Sterling

“I needed an emergency appointment since my dog was having symptoms and was not eating. Our regular vet was not available that day so I called countryside animal clinic. They gave me a same day appointment and Dr Valentino and her team very fantastic with my dog and with me as a pet owner. Dr Valentino did some labs right away that helped her diagnosed my dog’s condition and to provide a treatment plan. I am very grateful for her professionalism and her knowledge. Dr Valentino was so empathetic and caring.“

“Very nice and accommodating! Staff are understanding and their policies are very reasonable. As someone with a dog that doesn't play well with other dogs I'm glad they have options for care that don't involve group playtime, just communicate with them about your dog's behaviors. One thing to be aware of: if your dog uses a gentle leader (over the muzzle headgear used during walks to reduce pulling), make sure you communicate when it should be used. We dropped our dog off wearing her gentle leader (since she was on a leash), and it seems they didn't take it off of her during her multi-day stay, so she had scratched at her face a lot. I understand it was a communication issue and likely a policy to not remove gear unless instructed, so just make sure to explain!“

“My dog has some medical issues and separation anxiety (arguably both of us). I needed to travel for the weekend and wasn't able to bring my dog with me. Old Towne Pet Resort (OTPR) put all my worries at ease. From a tour of the facility with their director (Robin) to convenient after hours/early morning check-in staff (Joanne and Noah), and their webcam suites, OTPR checked all the boxes. The aforementioned staff are the GOLD STANDARD when it comes to expectations for pet care. For most of us, our dogs are more than pets and better than blood relatives, so entrusting their health and well being is super important. I'm grateful that OTPR has a wonderful staff and facility that I know my pup is in great hands if I ever need to board him again.“

“Best vet ever. We take all our babies here and they are always treated amazingly and with kindness. When we lost one of our babies the entire office was supportive and helped walk us through everything. It’s the best vet office we’ve found around here.“

“I’ve had great experience with this kennel. I was going on an international trip and needed to get in at the last minute when someone on Rover canceled on me. They stayed late, did everything they could so that my dog could be boarded. I would love to see the facilities, upgraded a bit.“