My dog has some medical issues and separation anxiety (arguably both of us). I needed to travel for the weekend and wasn't able to bring my dog with me. Old Towne Pet Resort (OTPR) put all my worries at ease. From a tour of the facility with their director (Robin) to convenient after hours/early morning check-in staff (Joanne and Noah), and their webcam suites, OTPR checked all the boxes. The aforementioned staff are the GOLD STANDARD when it comes to expectations for pet care. For most of us, our dogs are more than pets and better than blood relatives, so entrusting their health and well being is super important. I'm grateful that OTPR has a wonderful staff... read full review
August 2024
Their new trainer is incredible! My dog is reactive with other dogs and rather than generalizing her board and train program, she worked her with other dogs constantly. Lauren also advocated for my dog and I, going above and beyond time and time again. She is a great and frequent communicator. The only reason I go 4 stars is because olde town is very fancy but not super organized. I had mediocre service at the front desk and over the phone. I'm excited to see how my dog develops as I bring her home but I am feeling very optimistic that her work there will be life changing for both of us! So much gratitude!!!
August 2024
This location has taken great care of my cat for at least a week once a year for the past 3 years. This year they were also very accommodating when I had to extend my cats stay at the last minute. This is a good, safe place for your cat with solid service.
My dog has some medical issues and separation anxiety (arguably both of us). I needed to travel for the weekend and wasn't able to bring my dog with me. Old Towne Pet Resort (OTPR) put all my worries at ease. From a tour of the facility with their director (Robin) to convenient after hours/early morning check-in staff (Joanne and Noah), and their webcam suites, OTPR checked all the boxes. The aforementioned staff are the GOLD STANDARD when it comes to expectations for pet care. For most of us, our dogs are more than pets and better than blood relatives, so entrusting their health and well being is super important. I'm grateful that OTPR has a wonderful staff... read full review
Their new trainer is incredible! My dog is reactive with other dogs and rather than generalizing her board and train program, she worked her with other dogs constantly. Lauren also advocated for my dog and I, going above and beyond time and time again. She is a great and frequent communicator. The only reason I go 4 stars is because olde town is very fancy but not super organized. I had mediocre service at the front desk and over the phone. I'm excited to see how my dog develops as I bring her home but I am feeling very optimistic that her work there will be life changing for both of us! So much gratitude!!!
This location has taken great care of my cat for at least a week once a year for the past 3 years. This year they were also very accommodating when I had to extend my cats stay at the last minute. This is a good, safe place for your cat with solid service.