About B&B Air Conditioning & Heating Service
B&B Air Conditioning & Heating Service is a locally owned professional HVAC contractor that has been serving the Maryland, DC, and VA area since 1957. They have 7 locations and offer 24/7 emergency service, same-day/next-day service, repairs, maintenance, installations, replacements, flexible payments, and fast financing. Their team of technicians are trained in advanced heat pump technology at the B&B Institute and offers services for heating, cooling, indoor air cleaners, purifiers, humidifiers/dehumidifiers, water heaters, and whole-house generators. Customers have shared positive experiences with technicians such as Devin and Vic, who are described as polite, knowledgeable, and professional. They were able to quickly diagnose and fix issues, providing excellent customer service and ensuring the HVAC systems are in good working condition. One customer appreciated the professional and kind service from Vic and Aidan, who answered questions thoroughly and explained the services clearly. The company is praised for their timely service and thorough cleaning of air-conditioning and heating systems. Customers feel secure and comfortable knowing that the systems have been inspected and maintained by B&B Air Conditioning & Heating Service technicians. The team handles repairs, maintenance, and installations efficiently, often providing solid recommendations and beating other quotes. Customers also commend the staff for their professionalism and ability to keep them informed throughout the process. Repeat customers highly recommend the company for HVAC services, citing reliable, expert diagnosis, and excellent customer care.
We called B&B at 8:30am on Saturday and they had 2 very capable techs out before 10am and had our heat back on by 10:15am! Phu and Anderson diagnosed a bad wire situation immediately, fixed it quickly, and were uber friendly throughout the process. We've used a lot of different HVAC companies in the past but the folks at B&B have consistently exceeded our expectations. They are honest, no pressure, and always friendly from their front desk phobe support staff down to their onsite technicians. We will be Titanium service customers for life! Thank you B&B for always putting the customer first.
I highly recommend B&B! When our heating system failed during a cold snap, they sent out an outstanding team—Juan, Anderson, and Vic—who truly went above and beyond. These guys worked tirelessly with incredible professionalism and work ethic, diagnosing the issue quickly and getting everything repaired efficiently so we had heat again. They were courteous, explained every step, and left the area spotless. Exceptional service from start to finish—five stars without hesitation!
We had a great first experience. We may have gotten lucky but we called for a diagnostic around noon and a technician was dispatched within the hour! JD was polite, knowledgeable, and answered all of our questions. We appreciated that he wore shoe covers each time he entered the house and when he noticed that a previous tech hadn't closed a furnace panel properly, he fixed it for us. Great service!