Lab | Kaiser Permanente Springfield Medical Center

Had great care after breaking my ankle. Podiatrist was quick and attentive to emails and subsequent x rays. After my last x ray I find out my podiatrist left the practice three weeks before my imaging and I was never notified. Have been in limbo trying to get my next steps and explanation about my X-ray. Calls to 24 hour line asking for messages to be sent to podiatrist office and messages from my primary have resulted in no response and now I'm a "new referral " instead of a current patient meaning I'm at the end of the line waiting for an appointment(weeks from now). I'm ten weeks in a boot and want relief or at least a light at the end of the... read full review

Here for a quick medication pickup. First time here since the new building opened. First impression is she is beautiful!(Yep. She is a Lady) She is sleek, light and bright with lots of natural greenery around her. Again, I saw outside space with seating for relaxing in the sun and taking a quick break( That good vitamin D Ba-be!) which seems to be a theme with the 2 new buildings I have seen. Hint: there was no one in the pharmacy line ahead of me at 4:30. In and out. They are tearing down the old building next door for parking. Peep this. They have golf carts(I saw 2) in service to pick People up and transport them to the building. Cool beans!!!! I did not partake because... read full review

This brand new Kaiser building is state of the art! We recently left Kaiser just for a year and had to switch to Cigna because of employment, but I've needed to come to this Kaiser medical records branch a few times to get paperwork from previous years as members and they have been wonderful. Everyone is so helpful and prompt with sending me what I need and again the new building itself is beyond fantastic. I cannot wait to leave Cigna (they're so unreliable and have cost me a fortune in expenses for care they pre- approved and later decided to deny... that's a whole other story) and to get back to Kaiser in January! Everything is so well organized with... read full review