Ehrlich Pest Control

Ehrlich Pest Control, a business serving Springfield, VA since 1928, provides customized pest control solutions that focus on prevention, removal, and exclusion. Their services effectively eliminate a variety of pests, including ants, cockroaches, spiders, and stinging insects. Customers have praised the professionalism and effectiveness of the technicians, who take the time to do the job right. One customer mentioned that the technician arrived on a cold and windy day to perform a bug and insect extermination, and did so in a satisfactory manner. Another customer appreciated the fast response time for stinging insects and noted that they have had no issues with rodents or insects since Ehrlich began managing their home remediation needs. However, some customers have expressed concerns about a disconnect between scheduling, customer service, and operations. One customer mentioned that they were notified of a semi-annual check but the technician did not show up, and they were informed that they had not confirmed the appointment. Despite being a customer since 2017, they felt it was time to find a local company. It is worth noting that there was a follow-up from Ehrlich regarding the cancellation of service, and the technician was professional and removed the stations. However, it would have been a nice touch if the holes in the ground were filled in when the stations were removed. In summary, Ehrlich Pest Control is a professional and effective pest control business with knowledgeable technicians, but some customers have experienced a disconnect in the scheduling and communication process.