After being a customer for more than 30 years, we've dropped their services. AC was not cooling right for past three summers and we spent $799 on assessing and pumping in more refrigerant that continued to leak out each summer, in addition to the monthly service maintenance contract fees, which are double what we pay with new company we selected. Received high quote to repair. Climate rep refused to answer email or call back after leaving several messages this August, and refused to cancel maintenance contract. House was warm and uncomfortable through heat wave. New company advised that failure to repair properly and timely ended up causing damage to compressor (which... read full review
March 2022
We called to have the boiling pilot light lit and get our heating system going for the season. The tech who showed up said that "it was too dangerous to light" and told my wife we needed "to invest in a complete new system because this one was so old and outdated." Our boiler is older but has been working fine for the last 27 years it has been installed. I called Furrs HVAC service and they came out and lit the pilot and did a complete inspection of the boiler and said "it is an older system and might quit tomorrow or last another 10 years, but there is no threat of safety just because the system is older, it is mechanically sound." ... read full review
August 2021
Absolutely the best!! I've had so many horrible experiences with other companies. Finally found a family owned business with ethics and expertise. Been a customer for years. The Sensi is an awesome product and they upgraded by thermostat at my request to a much better device. So happy with Climate!
After being a customer for more than 30 years, we've dropped their services. AC was not cooling right for past three summers and we spent $799 on assessing and pumping in more refrigerant that continued to leak out each summer, in addition to the monthly service maintenance contract fees, which are double what we pay with new company we selected. Received high quote to repair. Climate rep refused to answer email or call back after leaving several messages this August, and refused to cancel maintenance contract. House was warm and uncomfortable through heat wave. New company advised that failure to repair properly and timely ended up causing damage to compressor (which... read full review
We called to have the boiling pilot light lit and get our heating system going for the season. The tech who showed up said that "it was too dangerous to light" and told my wife we needed "to invest in a complete new system because this one was so old and outdated." Our boiler is older but has been working fine for the last 27 years it has been installed. I called Furrs HVAC service and they came out and lit the pilot and did a complete inspection of the boiler and said "it is an older system and might quit tomorrow or last another 10 years, but there is no threat of safety just because the system is older, it is mechanically sound." ... read full review
Absolutely the best!! I've had so many horrible experiences with other companies. Finally found a family owned business with ethics and expertise. Been a customer for years. The Sensi is an awesome product and they upgraded by thermostat at my request to a much better device. So happy with Climate!