Ultimate Shine Car Wash

Ultimate Shine Car Wash, located at E Main St & N Electric Rd in Salem, is dedicated to delivering consistent and quality service while actively giving back to the community. They utilize industry-leading technology to ensure that cars leave clean, dry, and shiny. However, customer experiences have varied. Some customers noted issues such as unclean windows and missed wax applications, leading them to wash their cars again after the service. Despite having nice features like vacuums and cleaning supplies, there were instances where stubborn stains remained even after multiple washes. Additionally, one customer had a negative experience during a "redo" wash, where an employee accidentally knocked off an antenna cover, which raised concerns about staff training and response to incidents. Although the management responded positively to the complaint, it highlighted the need for better training in customer service. Overall, while Ultimate Shine Car Wash aims to meet customer expectations, some areas require improvement to enhance the overall experience.