Commonwealth Home Health Care

Jun 2023

Commonwealth Home Health Care (Salem, VA) - I had called CHHC and received excellent service, without even being a patient. Every question I had was answered, which took more than just a few minutes. However, this company ended up not being in my insurance plan's "providers" list (even after many requests for them to add this company). I have changed employers and insurance plans. I was very happy to see that CHHC was in their provider list.I am a very happy customer, because I deal directly with humans, not with endless interactive-voice-response menus, and suffering communication issues with call center workers. I don't have billing problems because I have automatic...read full review

Jun 2023

For the first year everything was ok but had some issues later. When u pay at the Salem store it take a week before Danville headquartered get the money. I stop doing business with them because. I pay $10.00 and my insurance pay $5 for a chin Guard in Salem. A month late I was bill $13 for the chin guard. Call about the bill in Danville, boy I got the run around. I was told they will garnish my wages if I didn’t pay in a few days. I sent them a copy of my receipt were I pay cash for the chin guard. But Commonwealth told me that I have a bill going back a year ago and email me a bill with the wrong dates of order my supply’s. They said The $13 was for a old bill...read full review

Oct 2022

The right place for your medical needs everything you can think of and if it’s not available the helpful and very nice team. There will try to help you and do the rest, reasonable prices, wheelchairs, C-CAP machines, and most of the things that you need.