Conner Joshua S OD

Nov 2023

I usually go to the Johnson Curran Optometry Center on Franklin Road SW Roanoke, Virginia, and am extremely happy with the service I have received there. But the last eyeglasses I bought there, which had a Chesterfield Titanium frame, had one of the plastic nose grip fall from the frame, and so I needed to have it repaired. Since I was going to be doing some errands today near their Valley View Blvd Optometry Center, I phoned them the day before to see if I could take my eyeglasses to their office to get fixed. A very nice and friendly lady answered the phone, told me I could, that they opened at 8:30am, and gave me directions to their office. I was very impressed with the wonderful customer service that I received during this telephone call and looked forward to visiting this Center. When I got there, the place was very clean and modern and nicely decorated for the Holidays. As soon as I walked in the door, a friendly and very hospitable lady asked me what I needed and after I explained, she took my eyeglasses and went to work inside. Soon afterwards she came out and had replaced the plastic nose grips with a little larger size ones that were stronger and felt more comfortable. And I was out of there with my repaired eyeglasses in minutes. I confirmed that the consistency of quality service was reflected in all the Johnson Curran Optometry Center the same. And that the key of this was in their caring and knowledgeable employees who went out of their way to provide the best possible service. I highly recommend this Optometry Center for all your Optometry needs.

Apr 2023

The 419 office is just the best! I go there, my husband goes there, my grandson and granddaughter go there. They're so helpful and kind and just really get us taken care of in a way that we feel truly cared about.