Called the company on a recommendation and was very glad I did. Staff was super friendly all around. The receptionist was very helpful and got us set up as quickly as she could. The pump drivers were also timely, very helpful, and just all around friendly and knowledgeable. We will definitely be using them moving forward.
January 2024
First off, let me just say that people are so quick to leave negative comments. I, for one, think it's equally important to give praise for a job well done. These guys were top notch, everyone from the young lady who helped me on the phone while getting an appointment, she was knowledgeable, pleasant to speak with and answered all of my questions, even though it was obvious that she was sick, she even apologized several times for that. She even offered me some advice that ended up saving me almost $500.00. Kudos to the owner of this company, your business is never better than your employees and yours are top notch.
June 2023
Editing initial review:While I had some initial frustrations with this company, they ultimately came back to do the work needed to make things right.I had them install a brand new septic system at our house which required an alternative treatment system, multiple tanks, and a drainfield. The work was done quickly, but a miscommunication resulted in me thinking the system had been completed when it had not. Ultimately, the engineer I worked with (John Ritter - who is absolutely awesome - highly recommended from me) informed the company of some items that were incorrectly installed which they had to come back and fix. We will see how the system performs in the long term,... read full review
Called the company on a recommendation and was very glad I did. Staff was super friendly all around. The receptionist was very helpful and got us set up as quickly as she could. The pump drivers were also timely, very helpful, and just all around friendly and knowledgeable. We will definitely be using them moving forward.
First off, let me just say that people are so quick to leave negative comments. I, for one, think it's equally important to give praise for a job well done. These guys were top notch, everyone from the young lady who helped me on the phone while getting an appointment, she was knowledgeable, pleasant to speak with and answered all of my questions, even though it was obvious that she was sick, she even apologized several times for that. She even offered me some advice that ended up saving me almost $500.00. Kudos to the owner of this company, your business is never better than your employees and yours are top notch.
Editing initial review:While I had some initial frustrations with this company, they ultimately came back to do the work needed to make things right.I had them install a brand new septic system at our house which required an alternative treatment system, multiple tanks, and a drainfield. The work was done quickly, but a miscommunication resulted in me thinking the system had been completed when it had not. Ultimately, the engineer I worked with (John Ritter - who is absolutely awesome - highly recommended from me) informed the company of some items that were incorrectly installed which they had to come back and fix. We will see how the system performs in the long term,... read full review