“Super attentive and knowledgeable. Their honesty was refreshing and they even lost business because they informed me the computer was still under AppleCare. They will be the first place I go for any issues in the future and they will the first place I refer people to!“
“Recommended without a doubt; will be a lifelong customer! Kelvin at Promac Computer Repair assessed and fixed my laptop issues very swiftly and for a fair value ( full hard drive replacement; battery replacement). I appreciated his honesty regarding my device’s situation and the time taken to explain different repair options. Excellent customer service and experience; they know their stuff here and make sure you’re take care of. Would not trust my devices with anyone else! Refreshing to see in this field. Promac Computer Repair is such a positive light in the RVA community; we need more local businesses like this!“
“I work out of my Detached garage and needed some network issues resolved, i am sure i am a small customer but they treated me right with no issues!“
“Working with Tessie and her team has been a pleasure. They are very knowledgeable in cybersecurity and IT. They know exactly what to do to keep our system safe and running.“
“I purchased a new computer from here. I haven't set it up yet, but their customer service is second to NONE! Above and beyond in every aspect! I expect the computer will live up to their lofty standards! I have zero regrets doing business with them. 10/10 would recommend. Will do business with them again!“
“Aaron has been my go-to person for any computer issues for years. He is extremely knowledgeable, up to date, professional, polite, prompt... I just can't say enough about what great service and value he provides, whether it is building a custom system, troubleshooting problems, or installing a software update. Absolutely stellar!“