Reviews for Carroll Plumbing & Heating
Write a reviewFrom Carroll Plumbing & Heating
Hours
Monday: 7AM - 4PM
Tuesday: 7AM - 4PM
Wednesday: 7AM - 4PM
Thursday: 7AM - 4PM
Friday: 7AM - 4PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Related Searches
Water Heater Installation/Repair
Ratings
Google: 4.1/5 Facebook: 4.8/5 BBB: A+ Nextdoor: 202 ❤️Carroll Plumbing & Heating
2108 Maywill St, Richmond
Directions Appointment Call Website Suggest an EditGet your award certificate!
We called Carroll Plumbing and Heating for help with our hot water heater. The plumber, Imani, arrived promptly and was extremely helpful and answered questions we had for years in a clear and professional way. We always appreciate the work of this company, and Imani was the best so far!
I’ve called Carroll a bunch of times and not only do they answer right away (no hold like the other guys), they’re friendly, helpful, and very quick to get someone dispatched who’s qualified to handle the situation. I’ve had pipes burst and someone on site in less than an hour. Just this morning I realized the pilot on my water heater was out when my son tried to take a shower, and within minutes someone was here to give me a hand. Not to mention, today is a holiday (MLK) when most service companies wont even pick up. These guys are super reliable and don’t make excuses. I’d highly recommend.
I had a mysterious puddle of water forming in my master bedroom. I called Carroll Plumbing at 1:50. They were at my house by 2:25, and had diagnosed the problem and quoted a reasonable price for the repair within 20 minutes. They completed the repair and cleaned up by 3:30. Very friendly and professional.I've also used them for other projects, like repairing my tankless water heater/boiler and installing a new air conditioner unit, and they are consistently responsive and knowledgeable, but the very speedy service today inspired the review.