Capitol Heating and Cooling - Terrible Owner (Kenneth) Response and Customer Service (Techs) to my Senior Father. My parents are 87 and today I just happened to be on the phone with my dad (and brother) when a Capitol technician entered and began speaking to my father about the status of his heating system that they have been working on for weeks now. The heating system that Capitol installed. I think they have been to my parents house 6-7 times over a 2 week period because my dad (retired technician) had major concerns about the unit and the smell of ga. At 5am this morning, the city finally found the gas leak and shut the gas off until MORE repairs are be made. My 87... read full review
March 2021
Capitol Heating and Cooling - Awful Customer Service/Technicians. My parents are 87 and today I just happened to be on the phone with my dad with a technician began speaking to my father about the status of his heating system that they have been working on for weeks now. I think they have been to my parents house 6-7 times and at 5am this morning, the city found a gas leak. So they shut the gas off until MORE repairs can be made. My 87 year old dad has continued to complain a... read full review
February 2021
What a wonderful company! Our furnace broke during the ice storm. They came out inspected the problem/kept us safe! The next day I had my new furnace installed! So thankful for small businesses like Capitol Oil that care for their customers like family!
Capitol Heating and Cooling - Terrible Owner (Kenneth) Response and Customer Service (Techs) to my Senior Father. My parents are 87 and today I just happened to be on the phone with my dad (and brother) when a Capitol technician entered and began speaking to my father about the status of his heating system that they have been working on for weeks now. The heating system that Capitol installed. I think they have been to my parents house 6-7 times over a 2 week period because my dad (retired technician) had major concerns about the unit and the smell of ga. At 5am this morning, the city finally found the gas leak and shut the gas off until MORE repairs are be made. My 87... read full review
Capitol Heating and Cooling - Awful Customer Service/Technicians. My parents are 87 and today I just happened to be on the phone with my dad with a technician began speaking to my father about the status of his heating system that they have been working on for weeks now. I think they have been to my parents house 6-7 times and at 5am this morning, the city found a gas leak. So they shut the gas off until MORE repairs can be made. My 87 year old dad has continued to complain a... read full review
What a wonderful company! Our furnace broke during the ice storm. They came out inspected the problem/kept us safe! The next day I had my new furnace installed! So thankful for small businesses like Capitol Oil that care for their customers like family!