About Broad Street Veterinary Hospital
Broad Street Veterinary Hospital has been providing quality and affordable healthcare to Richmond families since 1938. As one of the longest-running AAHA (American Animal Hospital Association) hospitals in the nation, they promise to deliver the highest standard of veterinary care. Generations of pet owners have entrusted the highly qualified and professional doctors and staff with their pets' individual wellness needs. Customers praise the kind and knowledgeable receptionists, vet techs, and doctors, who make them and their pets feel welcome. With a historic and iconic building in the beautiful Scott's Addition of Richmond, VA, Broad Street Veterinary Hospital is always accepting new clients and looks forward to meeting you and your pet.
If I could give more than 5 stars I would. I had an emergency spay here and happened to call the morning of and they got me in within 30 minutes. Dr. Cloman explained the whole process and updated me throughout the entire thing. I am so thankful that I found this place. They truly care!
I’ve now been to this clinic twice, and while the staff and doctors are truly wonderful, gentle, and caring with the animals, the front desk communication has been concerning. Today, my cat was mixed up with another animal that had the same name. I was also told over the phone that my appointment was at 8:00, but when I arrived, I was informed it was actually at 9:00, which I suspect was the other pet’s appointment. This was frustrating, especially since my cat needed to take her calming medication two hours beforehand.
The staff was very kind about the situation and gave me a refund, and I genuinely appreciate how compassionate everyone who works directly...read full review
Had a great experience! This was my first time taking my new dog to the vet for an ear infection so I was a little scared. They treated it super quick and the prices were definitely affordable. The receptionist, vet tech and doctor were also so nice, will be going back!