About Apria Healthcare
Reviews for Apria Healthcare
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards accepts insurance
Apria Healthcare is a leading provider of home respiratory services and medical equipment, known for its good customer service. A reviewer highlighted the welcoming staff and praised the company for their thorough assistance in explaining how to use the equipment. While the atmosphere of the facility was noted to be dark and dusty, the helpfulness and respect of the staff were appreciated. Another reviewer mentioned that Apria agents called several times to ensure they were doing well with their equipment, demonstrating a commitment to follow-up care. The reviews also reflect satisfaction with clear instructions and the overall experience at Apria. A new customer shared their nervousness about starting treatment for Sleep Apnea but felt reassured after receiving thorough explanations from a representative. These reviews underscore Apria Healthcare's dedication to providing quality products and exceptional customer service, making it a reliable choice for home respiratory services and medical equipment.
Device is well made and documented
support is very good
Only used 4 days and I am more tired not less tired so I suppose I need to give more time.
I am fidgety, so a challenge for me to use
In auto mode it shuts off if playing with mask through out night (fidgety). So harder to get the 4 hours in. Always waking up and having to turn back on.
** Updated ** Apria read my original review and responded by addressing the issue described below. They shipped a brand new CPAP machine kit that included every part, provided better documentation and have improved communication post delivery. While I cannot give them five stars due to the initial problem, I've bumped the score up to three stars for the quality of their follow up. *** Original Review: Very poor customer service. They shipped the CPAP machine to me without a power cable /power supply. Thus began a nightmare in terms of getting anyone on the phone that understood such a simple problem. Five phone calls before speaking with someone that finally offered...read full review
Apria is spot. Someone teaches you how to use the machine. Even though it took me a month to four months to get my machine. Extra supplies came quick yet have to be approved by Insurance. Wear your mask everyday!!! It feels to be able to breathe and sleep well when I go to sleep! So grateful for Apria! You are helping Save Lives!