Reviews for 123 HVAC, LLC
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Google: 4.2/5 BBB: A+ Nextdoor: 16 ❤️123 HVAC, LLC
5914 Chamberlayne Rd A, Richmond
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Lawrence and the guy with him who I forgot his name but they were amazing from the first call. They both communicated every step and talked me through what was going on. They didn't try to hand me any crap or offer me thing's I didn't need. They quickly diagnosed the issue and came up with a solution and pricing. The warranty company didn't want to honor the time remaining on my compressor so Lawrence took it upon himself to fight for me as a customer and contacted the distributor. Lawrence and the front office staff worked for hours to fight for a new compressor and they pulled through in a major way. I will always be grateful for the work of this company. I highly recommend...read full review
What a wonderful company! They were able to fit me in within a couple of hours of calling for service on my HVAC unit. Before any work was started I was told what they were going to do and when my system was checked, I needed the coil cleaned and the system charged. I am going to need a part replaced which they will get me scheduled to replace once they have called the manufacturer of my HVAC unit for payment of that part. Overall, what a wonderful experience I had with them.
I recently had the pleasure of utilizing the HVAC services of 123 HVAC when my AC went out, and I must say that my experience was nothing short of outstanding. From start to finish, Lawrence and his staff displayed a level of professionalism, explaining the details, process and expertise that surpassed my expectations. I am happy to share my positive review of their exceptional HVAC service.