LewisGale Physicians Women's Health Specialists - Radford

Jun 2024

While I've had positive visits in the past, my last visit was disappointing. The reason for requested diagnostics were not fully explained and there was no mention of billing so that I could make an informed decision. I should have read the forms more carefully, but it would be helpful for the physician and technicians to go over them verbally. I was told later that there was no way to no what the cost would be. However, I was given a bill promptly after the diagnostics with an amount. In other practices, such as optometrists, a full rundown of costs are given before you purchase an item. It isn't difficult. So, I find it unconvincing that a routine test and standard insurance deductibles could not be estimated beforehand. Another issue I encountered at this office during several visits was the display of a bible -- once in an exam room and later in the waiting room. I was told that patients sometimes leave items. But there was no indication that they intended to do anything about it. I find it hard to believe people randomly leave items in exam rooms without them being noticed and removed. I think it's important to create a neutral and welcoming environment for all patients, not just a select group. So, Lewis Gale Physicians apparently are either proselytizing or pandering. Neither is useful in a medical practice. I will likely be looking for an alternative that treats all patients respectfully, discloses costs, and communicates more effectively.

Mar 2022

Laurie was fantastic. It was refreshing to have some sit and listen to you. She really wanted to understand my issues and she came up with a couple solutions. I will certainly be returning.

Mar 2022

I have been going to the LewisGale office for ~4 years now and it has always been a great experience. Laurie Buchwald is the best physician I've ever had, wish all my doctors were just as engaged with their patients.