About Mode Comfort & Air Quality
Mode Comfort & Air Quality is a boutique HVAC company that offers personalized solutions for heating, cooling, and air quality needs. With a focus on customer satisfaction, the company provides a range of services, including preventative maintenance, equipment repair, consulting, and new installation. The team is knowledgeable, efficient, and respectful, with expert professionals willing to go the extra mile to resolve issues quickly. Mode Comfort & Air Quality offers same-day emergency visits and has been known to send technicians across town to help. The company's experts are knowledgeable and honest, providing straightforward advice. They went above and beyond to ensure they isolated the problem and gave options. After a quick conversation, they came out within an hour and were able to diagnose the problem within minutes. The customer experience and service provided exceeds expectations.
The team at mode comfort never disappoints! They're always super-communicative and incredibly fair. This time, they went above and beyond to find out my system was still under warranty, saving me hundreds of dollars on the part I needed!
Great communication and service! I love having peace of mind with their maintenance club keeping everything efficient and tackling any potential issues before they become larger ones.
From the initial phone call to the main office to the technician arriving at my home everyone was courteous, polite and very professional in helping me with my heat crisis. Jason the technician called when he was in route and was there in the timeframe as promised. Jason had a partner working with him ( forgive me for not remembering his name) but they were both very professional and listened to my problem and began troubleshooting the issues and had my unit back up and running in no time. It was obvious that these technicians had great experience and knew exactly what to look for, as they performed checks on the machine after the problem was resolved, it gave me great...read full review