About ThermaCool
ThermaCool is a heating and cooling company serving the Richmond area for over 20 years. They are dedicated to providing the best products, technology, and service at affordable and flexible rates. Whether you need a new AC unit installed or an existing heating and cooling unit serviced, ThermaCool has the expertise to handle any residential or commercial job, no matter the size. Customers have praised ThermaCool's exceptional service and professionalism. One customer had a quick response from the owner, Eric, who came out in his personal vehicle to diagnose and fix the issue with their AC unit. Another customer received several competitive bids and was impressed with Eric's responsiveness, professionalism, and efficient installation. First-time users of ThermaCool have also been highly satisfied, commending the company's knowledgeable and kind staff, as well as the easy payment process. Overall, ThermaCool is a trusted HVAC provider that goes above and beyond to ensure customer satisfaction. With their extensive experience, affordable rates, and commitment to excellence, they are a top choice for heating and cooling needs in the Richmond area.
I had a really good experience today with ThermaCool. I came home to find my AC was not keeping up with the thermostat setting. I called a few places and they didn’t consider what I had going on an emergency and said they couldn’t get out until the next day.I came across ThermaCool and saw they had a 5star rating and so I decided to give them a shot. Eric called back right away and said he had no problem coming out to check things out. He didn’t even have a company van because all his work vehicles were out on calls. He drove his personal vehicle over to check out the problem, which I thought showed dedication to his work and great customer service skills. He was...read full review
Eric (the owner) was very responsive and professional. We got several bids and very competitively priced. He explained our options, researched some tax credit information for us, and installed the equipment in an efficient and timely manner. Quickly patched up and painted some drywall damage as a result of the interior install. A definite recommend for HVAC needs.
First time using ThermaCool. I am very impressed with this company. It’s not an easy task to find a good company I can trust with my HVAC needs. This company went above and beyond to make sure I had what I needed. Everything was explained to me step by step. Even paying my bill was super easy. They respond quickly. They are knowledgeable and kind. I highly recommend ThermaCool.