I had to have a major repair done to my truck, but W&J provided reliable service. I'm glad to see that their business is booming, though it meant my repair would be delayed by a day or so, becuse this shop provides fair pricing and great service. They found a lesser problem during the repair process and fixed it with no additional labor costs that was deeply appreciated. I expect to have W&J perform maintenance and repairs on all my vehicles.
March 2024
We were traveling from VB to Williamsburg after being called in to see our dying sister. We started smelling something like a burning smell, and got off at the next exit and saw W & J. We explained or situation and asked if possibly someone could check under the hood and get us on our way. The people from the receptionist to Lawrence the mechanic, were so helpful. They checked us out and got us on the road again and wouldn’t even accept a payment. I felt like we were in Mayberry! We don’t often run into people like this anymore. These are great and honest folks. I hope they continue to be successful as they serve travelers and locals alike.
February 2024
I noticed I had a nail in my tire when I was across the street at the 711. It was rainy , so late minute I crossed the street and went to W&J and asked if they could plug tire and with no hassle said pull up to the garage door and someone will be out to help. Thank you soooo much for taking the time out to help ! Great customer service ⭐⭐⭐⭐
I had to have a major repair done to my truck, but W&J provided reliable service.
I'm glad to see that their business is booming, though it meant my repair would be delayed by a day or so, becuse this shop provides fair pricing and great service. They found a lesser problem during the repair process and fixed it with no additional labor costs that was deeply appreciated.
I expect to have W&J perform maintenance and repairs on all my vehicles.
We were traveling from VB to Williamsburg after being called in to see our dying sister. We started smelling something like a burning smell, and got off at the next exit and saw W & J. We explained or situation and asked if possibly someone could check under the hood and get us on our way. The people from the receptionist to Lawrence the mechanic, were so helpful. They checked us out and got us on the road again and wouldn’t even accept a payment. I felt like we were in Mayberry! We don’t often run into people like this anymore. These are great and honest folks. I hope they continue to be successful as they serve travelers and locals alike.
I noticed I had a nail in my tire when I was across the street at the 711. It was rainy , so late minute I crossed the street and went to W&J and asked if they could plug tire and with no hassle said pull up to the garage door and someone will be out to help. Thank you soooo much for taking the time out to help ! Great customer service ⭐⭐⭐⭐