Reviews for Us Nails
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 6PM
Sunday: Closed
Tips
walk-ins welcome accepts credit cards
Ratings
Google: 4/5 Facebook: 1/5 Tripadvisor: 5/5 Nextdoor: 8 ❤️Us Nails
10822 Warwick Blvd # A, Newport News
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What they never tell anyone here is that they only ever want cash. You pull out a credit card, and they act like you're going to give them Ebola. I've watched them tell people, "There is ATM at Rite-Aide, Go get money, bring back. Don't forget tip!" Their quality is mediocre and there is usually only one person who can speak English which tends to complicate things when you have specifics you would like paid attention to, or things you want to be careful about. It's complicated, but there is a pattern in this area of that being a problem. I fully understand this is a way for immigrants to get work and I celebrate that for them if they're legally here. No issue but at least make sure someone will translate for you perfectly.
My daughter and I decided to try this place out seeing it is in our neighborhood. We both received gel pedicures ($75). This was my first and last time I will come here. Now the service was fine. Our technicians were polite and our pedicures were nice. What I have an issue with is I was told cash only AFTER they were done. No where on the doors or window does it say cash only. Not even a sign once you step inside. There is even stickers of the cards they accept on the door! Nor did anyone mention cash only before they got started. If I was told this before they began we would have left. I did not want to pay cash. I was told I can go use the ATM at rite aid next door....read full review
We had manicures the first time there and came back the next day for pedicures. It’s kind of like the nail salon equivalent of a dive bar, they are going to do what you need to get done it’s just not gonna be the prettiest atmosphere. We were both very happy with the results. They weren’t rough with us. No bleeding or cutting too deep. Good spa treatment that kept our legs and feet tingling for quite a while after. Scheduling is a little loosey goosey but if you aren’t in a hurry then it’s no problem. No Wi-Fi and phone connection is pretty bad for some reason.