Reviews for Knails

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  • August 2023

    Went in to get tips put on my big toes and the broke the very next day while I was riding a stationary bike. I told the technician that the acrylic was too thin and I was scared that they would break. She ignored me and said thinner looks more natural. I went back ti get it fix but they try to blame. They charge me $8 dollars to put on a new tip. I asked for an extra layer on the other toe and they charge me for that as well. I end up paying $15 on top of what I paid the day before. The technician or nice, but the service and technique sucks.Service: Nail extensions

  • August 2022

    If they are busy forget it. The first time I went here it was so busy there was no place to sit. They did not welcome me in or acknowledge me. I stood for like 5 minutes and workers were walking past still not acknowledging me so I left. However I came back on a less busier day and got my eyebrows done. She did a good job and was friendly. I didnt wat that long.Service: Waxing

  • July 2022

    It’s been 3 weeks and my nails still look good. Friendly customer service and cozy environment. This was my first time and it seemed like everyone who walked into the front door was addressed by their first or last name. Nice to see that they have a solid base of returning customers

  • Knails

    103 Newmarket Square, Newport News

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