About Kiln Creek Animal Care
Kiln Creek Animal Care is a well-established veterinary hospital serving a wide area, including Newport News, Yorktown, Hampton, Williamsburg, and more. They offer comprehensive medical, behavioral, surgical, and dental care for small animals and exotic pets like pocket pets, reptiles, fish, and turtles. The Fear Free certified team provides personalized attention to each pet owner's concerns. Clients praise the hospital for its welcoming and friendly staff. Many highlight the veterinary staff's care, including their responsiveness and ability to accommodate last-minute appointments. The facility is beautiful and clean, making it a comfortable place for pets. Kiln Creek Animal Care is recommended for pet owners seeking attentive and compassionate care. Dr. Cutler, known for her expertise with exotic pets, is especially appreciated by clients. Overall, this hospital is considered a real gem in the community.
I cannot say enough amazing things about Kiln Creek Animal Care — and especially Dr. Lee.
Dr. Lee is absolutely incredible. She has a way with Walker that is so special. She gets down on the floor with him, speaks his language, plays with him, and earns his trust before even beginning an exam. That level of care and patience means everything to me.
Walker has had a very rough first year of life — parvo at just 4 months old, kennel cough, pneumonia — and he is alive because of the team here. Their quick action, knowledge, and dedication truly saved him.
Last night, I ran in quickly to pick up medication and left Walker in the car since I was...read full review
We've gone to Kiln Creek for over 15 years with 2 sets of doggos. We've interacted with several vets and techs and had professional and friendly interactions and visits. It's clear they love animals. They aren't the cheapest, but they are on time with their appointments, you can wait in your car with your pet before entering, and they are clean and up to date on pet science. Our labs have allergies and they recommend sensibly priced options related to food and supplements. They are fear-free certified, which is obvious. They take their time to make sure your animals have a great experience and feel safe before they are poked and prodded with their annual vax. I also like...read full review
First time coming to a Clinic in the Newport News area. I was pleasantly surprised at how welcoming ALL the staff were. How much the Vet Tech's/ Assistance and the Vet were. They truly care about the animals they are helping.
I've had my fair share of Vets & Clinics over the years. This exceeded my expectations. I look forward to continuing my animal(s) care with them while I'm in the area.