About Hollywood Nails
Hollywood Nails is a nail salon that offers a range of services including manicures and pedicures. Customers often find the staff to be understanding, gentle, and caring, with some describing their experiences as lovely and pampering. The salon provides quick service, and the prices for a full set are considered standard for the industry. Many clients appreciate the quality of work and the overall experience, noting that their nails look good and they feel satisfied with the results. However, some reviews highlight concerns about customer service and communication. A few customers mention that the staff sometimes do not listen to what they want and try to persuade them to choose different services. There are also reports of issues with billing, such as being asked to pay full price for services not received, which can lead to frustration. Despite these concerns, the salon remains popular, especially among those who value gentle treatment and a caring environment. Overall, Hollywood Nails is seen as a place where customers can receive quality nail care, but improvements in customer service could enhance the experience further.
I’m surprised by the overwhelmingly negative reviews because I had a lovely experience here. I got a full set done (which was standard industry price) and the service was quick! My nails aren’t the greatest, but they look good and that’s what matters.
First, I have been to this nail salon a few times with my children. It hasn’t always been the best but it’s been OK. I will say the women are more pleasant. Although, they don’t listen to what you want. They’ll still try to convince you to get something you don’t want, so you have to be firm in your decisions. My recent experience gave me confirmation that I won’t be going back. she wanted me to pay full price for service (polish) I did not receive because I was on a time constraint and I said I’d come back. No, that’s not how professional business works. I just hope they read these, do better and understand that people (especially POC) aren’t stupid....read full review
I used to come here when I was high school before I transition to college. I’m back after a couple of years and everything is the same. They are very understanding, very gentle and care free. They are a tiny bit pricey but I wouldn’t go no where else.Services: Pedicure