I will say I loved the PT we saw but the scheduling and billing department are very shady. I have been fighting with them since August. My son sees lots of specialist and had to see one of the other ones at the time he normally went to PT they said the canceled it out . Fast forward to September/Oct they start billing me. I have been dealing with the run around since. They give me different numbers and names to talk to every time and no one calls me back. Now they are sending it to collections yet they still haven't had the right person talk to me. I have even gone in person and they just send me away with a new number or name to talk to.I'm also very disappointed...read full review
Jul 2023
These Pediatric Specialists should be also located in the city of Hampton. I spend more time and gas traveling to NN for my children’s appointments. Step it up CHKD the demand is growing in Hampton. Please look into locations for all if not most services for the kids in Hampton.
Dec 2022
We will never have phlebotomy service there again. Went for the first time this morning and it was horrible. I hesitated to write this review but I knew I couldn’t let this happen to another little one. The phlebotomist was rough, then was so busy disconnecting the vial, I think she forgot to remove the needle. Needless to say it came out, blood was on baby’s clothes and my jeans. He saw her coming with the wrap and screamed even more. I had tears in my eyes as did my son. Never again. I plan to let pediatrician across the street know….we will not use that phlebotomy service/phlebotomist ever again. There was just no compassion. Being in healthcare for over 10...read full review
Google: 2.7/5
I will say I loved the PT we saw but the scheduling and billing department are very shady. I have been fighting with them since August. My son sees lots of specialist and had to see one of the other ones at the time he normally went to PT they said the canceled it out . Fast forward to September/Oct they start billing me. I have been dealing with the run around since. They give me different numbers and names to talk to every time and no one calls me back. Now they are sending it to collections yet they still haven't had the right person talk to me. I have even gone in person and they just send me away with a new number or name to talk to.I'm also very disappointed...read full review
These Pediatric Specialists should be also located in the city of Hampton. I spend more time and gas traveling to NN for my children’s appointments. Step it up CHKD the demand is growing in Hampton. Please look into locations for all if not most services for the kids in Hampton.
We will never have phlebotomy service there again. Went for the first time this morning and it was horrible. I hesitated to write this review but I knew I couldn’t let this happen to another little one. The phlebotomist was rough, then was so busy disconnecting the vial, I think she forgot to remove the needle. Needless to say it came out, blood was on baby’s clothes and my jeans. He saw her coming with the wrap and screamed even more. I had tears in my eyes as did my son. Never again. I plan to let pediatrician across the street know….we will not use that phlebotomy service/phlebotomist ever again. There was just no compassion. Being in healthcare for over 10...read full review