About A-1 American Services, Inc.
A-1 American Services, Inc. is a trusted provider of residential and commercial plumbing and HVAC repair services in the community. The company is known for its commitment to integrity, honesty, and respect, and its technicians are praised for their professionalism, neatness, and efficiency. The company offers emergency services 24/7, with a team of experts ready to solve plumbing, heating, and air conditioning problems same-day. Customers have appreciated the knowledgeable and helpful technicians, who take the time to explain issues and provide tips for prevention. The company has also been recognized for its attention to detail, completing projects neatly and punctually. While some customers have experienced minor issues, the company has demonstrated a willingness to listen and address concerns, showcasing its commitment to customer service. Technicians have been described as efficient, fast, competent, and very pleasant, with customers highlighting the expert customer service provided. The company's work has been deemed professional and expert, though some customers have found the costs to be on the higher side. Recent reviews praise the quick response, great prices, and quality work, with the company being the only one to reply during a time of urgent need.
We called A-1 to come out and repair our drain line for our hvac that was leaking into our attic. They came out the next day prepared to work to get our system fixed so we could turn our ac back on. Chris and Ray were the service technicians that came out and they were very professional, knowledgeable, and pleasant. They stayed well past dinner time to get our unit fixed. We would definitely have them back out for future repairs. Misty in customer service was very polite and professional. We highly recommend this company.
A great organization. I called to have a leak from the toilet and the same day a technician came out. Nick was a great dude and got the work done. He was super polite and respectful. Id definitely call them again for future services.
Two AC units went down on one of the hottest days of summer. Quick response, great prices and quality work. Had called other places (we had used A-1 for plumbing in the past, but didn’t realize they had AC service too), about seven of them, A-1 was the only company to reply!! Definitely our go to from now on!!!