“Everyone was welcoming! Very personable and professional. I will be a repeat customer at the Mechanicsville location.“
“The frames and staff here were amazing! While I did not get an optical exam done here so I can't comment on that experience, the purchasing experience was great. They helped me order a specific pair of glasses I was looking for online and helped me find some comparable frames to help me visualize what it looked like. While they don't except insurance here, which allows them to have the frame selection they currently carry, I found their prices to be very reasonable and similar to prices from another optical shop if you were purchasing glasses without insurance. Highly recommend going here if you are looking for more unique glasses, great customer service and are tired of the usual conglomerate optical shops.“
“I have been using Brooks optical since they day they opened and have referred many people to them. The customer service is beyond compare. They are the only place I know of that can actually repair (or rebuild if needed) your glasses. I continue to highly recommend them.“
“Stopped in to have my glasses adjusted. Mr Dudley was very friendly and knowledgeable.“
“She was wonderful! Tightened my glasses for me on the spot no questions asked. ❤️ I would definitely come back“
“Both the eye doctor and the owner were really lovely. They charged me $25 for an eyeglass measurement, which was an unnecessary charge given that I was re-ordering my existing glasses online as I explained. I didn’t care for that, but they were otherwise both really kind.“
“My experience was great from start to finish. The associate was helpful in helping me choose the frames I needed, which options were best for me, and found the best way to get quality glasses without paying a huge amount. I was promised my glasses within seven business days. Despite a holiday and a winter storm as well as a water outage, my glasses were delivered on time. I love them!“